Oshawa Concrete Holds Ardex Certified Installer Status
When you hire a certified installer, the slab gets system-level warranty protection instead of product-only coverage. Our crew has completed Ardex training, installs to Ardex specification, and delivers the documentation that backs the warranty at project close.
Why Ardex Certification Changes the Warranty You Receive
A product warranty covers the material itself. A system warranty covers the entire installed assembly, including labor and remediation if something fails. When a waterproofing membrane or overlay fails, product warranty gets you replacement material; system warranty gets you the labor, removal, and repair cost. For commercial concrete work, that difference is substantial.
We maintain Ardex certification across the product range we install regularly. That means every overlay, self-leveling underlayment, repair mortar, and waterproofing system we pour comes with system-level warranty documentation. The crew has been trained on prep, primer, mix ratios, application method, and cure conditions for each product type.
At quote, we confirm which Ardex product fits your concrete condition (overlay, SLU, repair mortar, waterproofing) and verify that system is within our certification scope.
Install per Ardex spec
The crew follows the Ardex specification for that system, including substrate prep, primer application, mix ratios, placement method, finishing, and cure protocol.
Capture install data
During the pour, we document as-built dimensions, batch records, installation photographs, and any testing required by the system specification.
Register warranty
The complete documentation package is submitted to Ardex for system warranty registration. A copy is handed to you at project close for your records and future reference.
Warranty scope explained
System Warranty Covers What Product Warranty Does Not
Product warranty replaces the failed material. System warranty covers the cost of fixing the failure, which includes labor, removal of overlying work, and any secondary damage. On a commercial slab, the labor and remediation cost far exceeds the material cost. That is why system warranty matters.
Our certification covers the Ardex products we install on a regular basis. If you need an Ardex product outside our standard scope, we confirm at quote time. All our Ardex repair services and waterproofing systems carry the same warranty standard through our broader brand specialty work.
What certification covers, warranty difference, training and project coverage.
Crew has completed Ardex training on specific systems, follows Ardex install spec, and submits documentation supporting Ardex system warranty. Not every contractor handling Ardex products has certification; we maintain it because it changes what customers actually receive.
Product warranty replaces a failed material; system warranty addresses the actual cost of correcting a failure (labor, demolition of overlying work, consequential damage). For commercial projects especially, the difference is significant.
Our certification covers the Ardex products we install regularly: overlays, SLU, repair mortars, waterproofing systems. Less common products may require additional verification; we confirm at quote time.
As-built dimensions, batch records, install photographs, any required testing. The package is submitted to Ardex for system warranty registration and a copy is delivered to you at handoff.
Slightly, reflecting the training, documentation, and submission overhead. The cost difference is small compared to the value of system warranty over product warranty on commercial projects.
Client reviews
What Oshawa Clients Say About Certified Ardex Install
System warranty on our Ardex waterproofing install. The cert paperwork was delivered at handoff; if anything fails, the warranty covers the actual cost. Real value for commercial work.
Z. W5
Property Manager, Oshawa
★★★★★
They are the only certified Ardex installer we work with on overlay projects. The warranty submission is part of the install package, not an extra. That changes the value of the install.
Y. W5
Commercial GC, Toronto
★★★★★
Documentation during install was thorough. Photos, batch records, dimensional verification. Our internal compliance file got the warranty paperwork with no follow-up needed.
Q. W5
Facility Director, Brampton
★★★★★
They explained the product-warranty vs system-warranty difference clearly at quote time. Made the value of cert install obvious. Worth the small premium.
X. W5
Operations Lead, Mississauga
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