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Mapei · Self-Leveling

Tile-Ready Substrate with Mapei Self-Leveling in Oshawa

When your tile contractor specifies Mapei, we install Mapei. Ultraplan and Novoplan are the self-leveling underlayments the tile trade trusts for warranty. We source the matched Mapei primer, pour to depth, and cure to schedule so the substrate is ready for tile. No substitutions, no shortcuts. Free written estimate.

  • Spec-compliant install
  • Matched Mapei primer
  • Free written estimate, firm schedule

Substrate prep for tile

How Mapei Self-Leveling Becomes the Tile Base

A tile floor is only as good as the substrate beneath it. Mapei Ultraplan and Novoplan are the self-leveling underlayments tile contractors specify when the warranty path matters. Ultraplan works for shallow to moderate depth; Novoplan handles thicker applications and structural specs. The Mapei primer is not interchangeable; it is formulated to bond with the SLU chemistry, and skipping it or using a generic primer breaks the system warranty.

We install Mapei SLU as a Mapei-certified process: substrate diamond-ground to profile, Mapei primer applied, SLU mixed to water ratio, poured and gauge-raked, then cured to Mapei schedule. The tile installer gets a substrate they can warrant their work on. Coordinate with Mapei waterproofing membranes if the floor is in a wet zone, and explore our full Mapei product range.

If the project specifies Ardex self-leveling instead, we install Ardex. Both are excellent systems; the tile contractor's preference and warranty path determine which one to use.

Recent work
Mapei Ultraplan being poured on a prepared Oshawa substrate
Tile installer working over cured Mapei SLU substrate

Installation sequence

Mapei SLU Installation Step by Step

  1. Assess and select product

    We review the substrate condition, target depth, and the tile installer's spec to choose between Ultraplan and Novoplan. Depth and structural requirements drive the selection.

  2. Grind and prime substrate

    The slab is diamond-ground to Mapei profile, cleaned of dust and contaminants, and the matched Mapei primer is applied. Primer adhesion is critical to the system.

  3. Mix, pour, and level

    Mapei SLU is mixed to the specified water ratio, poured across the floor, and gauge-raked to level. The material self-levels during the working window, which is short.

  4. Cure and hand off

    The pour cures per Mapei schedule. We verify final tolerance against the tile spec and coordinate the handoff with the tile installer for the next phase.

Why tile contractors specify Mapei

Mapei SLU Means Warranty Confidence

Tile contractors specify Mapei because they know the Mapei system and they trust the warranty path for their tile install on top. When we install Mapei to spec, the tile trade gets the substrate they expect, and their warranty stays intact. Respecting the spec is how we support the entire project.

Coordinate with Mapei repair products if the substrate needs patching before the SLU pour, and review our full brand portfolio for other specialty systems.

Quote Mapei SLU
Finished Mapei SLU substrate in an Oshawa project
Mapei-spec Primer + SLU
Tile-ready Substrate tolerance
Free Written estimate

Common questions

Mapei SLU Questions, Answered

Ultraplan vs Novoplan, tile-trade warranty, primer and coordination.

Ultraplan for feather-to-moderate depth pours; Novoplan for thicker pours and structural-spec applications. We pick based on the substrate condition and target depth confirmed with the finish-flooring installer.
Because they trust the Mapei system warranty for their tile install on top, and they have install experience with the Mapei substrate. Honoring the spec keeps the tile-install warranty intact.
Yes. The Mapei primer is calibrated to the SLU chemistry; a generic primer or no primer voids the system warranty and risks delamination. We use the matched primer always.
Not typically; Mapei SLU is designed as substrate for finish flooring. For polished-as-finish projects, a different product family is the right call.
Per Mapei spec, typically within a day or two depending on product and depth. The tile installer's spec also matters; we coordinate the cure handoff with them.

Client reviews

What Oshawa Clients Say About Mapei SLU

★★★★★ 4.9 · 87 reviews on Google
Read all reviews →
★★★★★

They installed Mapei to spec, including the matched primer. My tile install warranty stayed intact, which is why I keep requesting them on projects with Mapei specced.

Z. B6
Tile Contractor, Oshawa
★★★★★

Mapei was on the spec sheet from the tile trade. They sourced and installed Mapei, not a substitute. Tile install went cleanly, no callbacks. Spec respect matters.

Y. B6
GC, Toronto
★★★★★

Multiple buildings with Mapei substrate for high-end tile install. Consistent quality across all of them, tile trade approved each substrate without complaint.

Q. B6
Property Developer, Brampton
★★★★★

They explained why the tile contractor's Mapei spec mattered for warranty path. Installed accordingly. Real awareness of trade coordination.

X. B6
Custom Builder, Mississauga

Ready to start

Get a Free Mapei SLU Quote

Tell us the substrate condition, target depth, and the finish-flooring spec, and we will spec the matched Mapei SLU and quote in writing.

We'll assess and send a written quote within one business day.